Submit a request
My app stopped working
The scale is showing a 3 digit error code, what do I do?
What to do when I see ERR303?
Numbers are changing
The scale's numbers are jumping all over
I see a decrease of weight over time during the brewing process, why?
Why is the scale counting down after I finish brewing?
Scale is not powering on or off
My scale will not power on. Why not?
Why the auto off is not working on my Acaia | Pearl?
How do I restart my scale?
Can I change the battery of the scale?
Firmware update for the scale
The firmware update stopped or failed
Scale is stuck in "update" mode