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How to update your scale's firmware

 

 

1) Check your scale's firmware version

Press and hold the power button. When the display shows "nACAIA" and then "SEt", release the power button and it will show a number. This is the firmware version that your scale is using.

 

2) Download the appropriate firmware update app

We have both Lunar Updater and Pearl Updater in the App Store and Google Play.

 

3) Switch your scale to Update Mode

There are two ways to change your scale to Update Mode.

 

Do not connect or disconnect the power cord during the process.

3A. Connect scale, select "Switch Update Mode" in the app.

1. Open the firmware tool on your mobile device. Ensure that Bluetooth is enabled.
NOTE: Detailed instructions are available in the tool itself. Turning on the scale beeps will help you with the update process.

2. In "Select Scale," connect your scale to the app. When the scale is connected, you will see 0.0 g displayed in the center of your app. You can verify that the scale is the correct one by placing a weight on the scale and matching the weight to the one shown in the app.

3. Press "Switch Update Mode" and then click the "Switch Update Mode" button.

3B. Enter a password on your scale

1. Open the firmware tool on your mobile device. Ensure that Bluetooth is enabled.
NOTE: Detailed instructions are available in the tool itself. Turning on the scale beeps will help you with the update process.

2. Turn on the scale by touching and holding the Power button. While holding this button, the scale will show "nACAIA" and then "SEt". When this occurs, touch and hold the T button. The display will show F.0000. Continue holding both buttons. The scale will beep and the display will blink once. Release both buttons.

3. Input the firmware passcode using the T button. Short touches change the digits, long touches select the next digit. The passcode is 0415 (for firmware 1.3, the passcode is 1249). After the passcode is entered, the scale will display UPdAtE.

4. Select the scale you wish to update in the firmware tool. It is best to have only one scale powered on to avoid confusion.

 

4) Begin the firmware update process

In the firmware tool, select the firmware version you wish to install.

Touch "Start Firmware Update" in the firmware tool.

Do not connect or disconnect the power cord during the process.

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1 Comments

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    George Bentinck

    This is a ridiculously complicated procedure. For example why does it even need a password? The update app for my Luna gave me no help at all until I read this article. This a very unfriendly user experience. I haven't even been able to find release notes to tell me what the new firmware does.

    This may not be a consumer product but is it fair to expect baristas to go through this level of detail when updating their device?

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